The Example
On the Meal ordering board, you say:
What Happens
The backbone is the top two tiers of the map: the journeys a user goes through, left to right, and the steps inside each one. It is quick to draft and everything else on the map goes under it, so it is a good first request on an empty board.
Give an agent the user and the goal in one sentence. It creates the journeys, breaks each one into steps, and seeds a few story cards under each step so the map is not bare. It works from what you said and what it knows about the domain, so the first draft may need edits.
Rename, reorder and delete by hand, or keep talking: “split Order into two journeys” or “add a step for choosing a delivery time” edit the backbone in place.
Try Saying
- “Map how a landlord onboards a new tenant”
- “Add a journey for cancelling a subscription”
- “Break "Checkout" into steps”
More Examples
All the examples, plus what agents will not do and a few tips.
